Customer Service in Libraries, Upping Our Game in Ontario’s Libraries

Thursday, July 16, 2015 - 09:30

Get ready for a new iSchool Symposium on July 16-17, 2015! "Customer Service in Libraries, Upping Our Game in Ontario’s Libraries". Learn more about our speakers from Markham and Hamilton Public Libraries, and register now!

What The Conference Is About

What is good customer service?  How do libraries delight their customers?  How do libraries adopt a customer-centric culture?

Join our speakers and your colleagues

·         to discuss best customer service practices

J R de J Jackson Lecture: Johanna Drucker

Thursday, October 8, 2015 - 16:00

Please join us from 4pm - 6pm on Thursday, October 8, 2015 for the annual J R de J Jackson Lecture, presented by the Toronto Centre for the Book, in association with the Faculty of Information. This year's speaker is Johanna Drucker. Details TBA.

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